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Commercial Insurance & Speciality
Commercial Insurance
Insurance
Meet Your Commercial Insurance & Specialty Experts
Our Commercial Insurance & Specialty experts support carriers, MGAs, and market participants in transforming how they manage risk, claims, and delegated authority. Combining deep industry expertise with cutting-edge technology, we help clients modernize their operating models, improve data quality, and drive efficiency across the insurance value chain.
From AI strategy and exposure management to digital claims and delegated authority transformation, our team enables faster decisions, smarter underwriting, and stronger resilience in an evolving risk landscape.
What We Do in Commercial Insurance & Specialty
We help commercial and specialty insurers modernise their operations, strengthen risk capabilities, and unlock new efficiencies across the value chain. Our approach is pragmatic and technology-enabled — combining deep domain expertise with scalable digital solutions tailored to the complex needs of commercial lines.
- Delegated Authority Management
Digitise and streamline bordereaux workflows, audit processes, and compliance checks. We support both carriers and MGAs with governance tooling and scalable reporting infrastructure. - AI Strategy & Enablement
Define and implement AI-driven operating models that enhance underwriting precision, pricing accuracy, and claims efficiency — with strong governance and measurable impact. - Claims Transformation
Leverage data and automation to build intelligent claims journeys. Our solutions improve fraud detection, accelerate settlement, and enhance the policyholder experience. - Exposure Management
Implement integrated platforms and analytics that enable real-time scenario modelling, capital optimisation, and better decision-making around catastrophe risk. - Risk Engineering Enablement
Enhance risk visibility and prevention with digital platforms and data-driven services. We help carriers deliver more value to clients through smarter risk assessment and mitigation. - ORDA & Risk Data Modernisation
As a contributor to the Open Risk Data Association (ORDA), we enable insurers to adopt standardised risk data models — improving interoperability, pricing accuracy, and submission processes.
Our solutions are designed to simplify complexity, accelerate transformation, and future-proof operations in a dynamic and competitive commercial insurance landscape.
Our Experts In This Topic
OUR EXPERT
Richard Archer
Partner
Richard leads Synpulse’s UK insurance practice, advising insurers on strategy, transformation, and technology-driven change. He brings deep consulting and insurtech expertise across the value chain, with a focus on digital ecosystems, AI innovation, and complex programmes for the London Market. Known for his pragmatic, collaborative style, he helps clients tackle regulatory, commercial, and technology challenges to achieve sustainable growth.
OUR EXPERT
Marc Kirchhofer
Associate Partner • Insurance
Marc Kirchhofer is an Associate Partner and Global Head of Commercial Insurance with extensive experience in strategy, transformation, and innovation projects. Marc specializes in underwriting workbench design, operating model optimization, and digital integration, helping insurers achieve efficiency and resilience through cutting-edge technology and tailored solutions
OUR EXPERT
Konrad Niggli
Managing Partner, CEO Synpulse Group
Konrad, as Managing Partner, brings over 20 years of experience driving digital transformation in reinsurance. With extensive expertise across business and technology, he designs AI-enabled operating models of the future and builds strategic client relationships. He is also responsible for the European reinsurance and commercial insurance practice.
OUR EXPERT
Ananya Phani
Associate Partner • Insurance
Ananya Phani is an Associate Partner with close to two decades of global experience in digital strategy and transformation across reinsurance and banking. Ananya specializes in operating model design, platform evaluations, and large-scale digital implementations, driving innovation through intelligent automation and AI-based solutions for leading insurers and financial institutions.
OUR EXPERT
Marcel Lötscher
Partner and Head of Synpulse Americas
Marcel is Partner and Head of Synpulse Americas. He built and continues to grow the U.S. and Canadian practices and leads Synpulse’s global commercial insurance and reinsurance practice. His focus spans transformations for insurers and reinsurers, including generative and agentic AI, underwriting automation, ceded reinsurance, pricing intelligence, claims innovation, target operating models, and end-to-end digital transformation.
OUR EXPERT
Devon Derry
Manager • Insurance
Davon Danny is a consultant in financial services transformation, working across commercial insurance and banking. He contributes to end‑to‑end platform implementations, including core‑banking solutions such as Avaloq and to underwriting and claims workflow improvements, focusing on clear requirements, robust integration, quality assurance, and adoption.
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Commercial Insurance & Speciality
Commercial Insurance
Insurance
Meet Your Commercial Insurance & Specialty Experts
Our Commercial Insurance & Specialty experts support carriers, MGAs, and market participants in transforming how they manage risk, claims, and delegated authority. Combining deep industry expertise with cutting-edge technology, we help clients modernize their operating models, improve data quality, and drive efficiency across the insurance value chain.
From AI strategy and exposure management to digital claims and delegated authority transformation, our team enables faster decisions, smarter underwriting, and stronger resilience in an evolving risk landscape.
What We Do in Commercial Insurance & Specialty
We help commercial and specialty insurers modernise their operations, strengthen risk capabilities, and unlock new efficiencies across the value chain. Our approach is pragmatic and technology-enabled — combining deep domain expertise with scalable digital solutions tailored to the complex needs of commercial lines.
- Delegated Authority Management
Digitise and streamline bordereaux workflows, audit processes, and compliance checks. We support both carriers and MGAs with governance tooling and scalable reporting infrastructure. - AI Strategy & Enablement
Define and implement AI-driven operating models that enhance underwriting precision, pricing accuracy, and claims efficiency — with strong governance and measurable impact. - Claims Transformation
Leverage data and automation to build intelligent claims journeys. Our solutions improve fraud detection, accelerate settlement, and enhance the policyholder experience. - Exposure Management
Implement integrated platforms and analytics that enable real-time scenario modelling, capital optimisation, and better decision-making around catastrophe risk. - Risk Engineering Enablement
Enhance risk visibility and prevention with digital platforms and data-driven services. We help carriers deliver more value to clients through smarter risk assessment and mitigation. - ORDA & Risk Data Modernisation
As a contributor to the Open Risk Data Association (ORDA), we enable insurers to adopt standardised risk data models — improving interoperability, pricing accuracy, and submission processes.
Our solutions are designed to simplify complexity, accelerate transformation, and future-proof operations in a dynamic and competitive commercial insurance landscape.
Our Experts In This Topic
OUR EXPERTRichard Archer
Partner
Richard leads Synpulse’s UK insurance practice, advising insurers on strategy, transformation, and technology-driven change. He brings deep consulting and insurtech expertise across the value chain, with a focus on digital ecosystems, AI innovation, and complex programmes for the London Market. Known for his pragmatic, collaborative style, he helps clients tackle regulatory, commercial, and technology challenges to achieve sustainable growth.
OUR EXPERTMarc Kirchhofer
Associate Partner • Insurance
Marc Kirchhofer is an Associate Partner and Global Head of Commercial Insurance with extensive experience in strategy, transformation, and innovation projects. Marc specializes in underwriting workbench design, operating model optimization, and digital integration, helping insurers achieve efficiency and resilience through cutting-edge technology and tailored solutions
OUR EXPERTKonrad Niggli
Managing Partner, CEO Synpulse Group
Konrad, as Managing Partner, brings over 20 years of experience driving digital transformation in reinsurance. With extensive expertise across business and technology, he designs AI-enabled operating models of the future and builds strategic client relationships. He is also responsible for the European reinsurance and commercial insurance practice.
OUR EXPERTAnanya Phani
Associate Partner • Insurance
Ananya Phani is an Associate Partner with close to two decades of global experience in digital strategy and transformation across reinsurance and banking. Ananya specializes in operating model design, platform evaluations, and large-scale digital implementations, driving innovation through intelligent automation and AI-based solutions for leading insurers and financial institutions.
OUR EXPERTMarcel Lötscher
Partner and Head of Synpulse Americas
Marcel is Partner and Head of Synpulse Americas. He built and continues to grow the U.S. and Canadian practices and leads Synpulse’s global commercial insurance and reinsurance practice. His focus spans transformations for insurers and reinsurers, including generative and agentic AI, underwriting automation, ceded reinsurance, pricing intelligence, claims innovation, target operating models, and end-to-end digital transformation.
OUR EXPERTDevon Derry
Manager • Insurance
Davon Danny is a consultant in financial services transformation, working across commercial insurance and banking. He contributes to end‑to‑end platform implementations, including core‑banking solutions such as Avaloq and to underwriting and claims workflow improvements, focusing on clear requirements, robust integration, quality assurance, and adoption.